Wingstop Unveils “Restaurant of the Future”

The Brand's New Cashless, Digitally-Focused Prototype Allows For Rapid Testing And Innovation
Wingstop Unveils "Restaurant of the Future"
Photo: Official

Wingstop announced the opening of its “restaurant of the future,” a first-of-its-kind prototype restaurant which allows for rapid testing of new equipment and layouts and serves as a true innovation lab for unlimited flavor possibilities and enhanced guest experiences. Additionally, this location also serves all the Wingstop favorites fans know and love in a delivery and carryout-only format.

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The new Wingstop is located at 5535 W Lovers Lane, Suite B, Dallas, TX, a short drive from Wingstop’s Global Support Center in Addison, TX. The 1,300 square feet store is nearly 400 square feet less than Wingstop’s average footprint. The restaurant is modularly optimized to test a variety of configurations and serve as a blueprint for restaurants to come.

“A glimpse into our Lovers Lane location is a glimpse into the future of Wingstop – focused on 100% digital transactions, seamless back of house operations, ongoing flavor innovation, and a business model centered around our fans, who love to dine off-premise with friends, while gaming, or just about anywhere you can think of,” said Marisa Carona, Chief Growth Officer in a statement. “We’re excited to continue optimizing the size and layout of our restaurants as we drive toward our vision of becoming a Top 10 Global Restaurant Brand.”

With delivery and carryout accounting for nearly 100% of Wingstop’s total orders, the restaurant design is focused on the digital experience of the carryout guest and delivery driver. This includes a lobby area without dining tables and an optimized back and front of house flow to create efficiencies for team members as they prepare Wingstop’s fresh, made-to-order craveable fan favorites.

Additional enhancements to the prototype include:

  • Digital-focused ordering to help deliver on Wingstop’s goal of digitizing 100% of transactions, complete with QR codes in-restaurant for easy ordering
  • Totally cashless environment
  • Focus on sustainability including Energy Star equipment and grease extraction

Visitors to the prototype location will also see team members dressed in Wingstop’s new sustainable uniform line, which features an array of stylish clothing manufactured from recycled water bottles.

Founded in 1994 and headquartered in Dallas, TX, Wingstop Inc. operates and franchises over 1,650 locations worldwide.

Lisa Hay

Lisa Hay

Lisa is a staff reporter for What Now Media Group. She covers new restaurant, retail, and real estate openings across all of our markets. A true foodie, this Air Force veteran has lived all over the world — from Aviano, Italy to Nairobi, Kenya — but her favorite spot is NOLA for its rich history, architecture, culture, and of course, its good eats.
Lisa Hay

Lisa Hay

Lisa is a staff reporter for What Now Media Group. She covers new restaurant, retail, and real estate openings across all of our markets. A true foodie, this Air Force veteran has lived all over the world — from Aviano, Italy to Nairobi, Kenya — but her favorite spot is NOLA for its rich history, architecture, culture, and of course, its good eats.

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